Payment & Shipping
💳 Payment methods
The following secure payment methods are available in our online shop:
- PayPal
- Instant bank transfer (Klarna)
- Credit card (Visa, Mastercard, possibly Amex)
- Advance payment / bank transfer
The selection is conveniently made during the ordering process. Please note that for orders paid in advance, shipping will only occur after payment has been received.
🚚 Shipping costs and delivery conditions (updated)
Shipping area – We ship our goods worldwide. Shipping originates from Germany. Shipping costs and delivery times depend on the destination country and are automatically calculated at checkout.
Shipping costs within Germany – For deliveries within Germany, the flat shipping rate is €7.00. Orders over €70 qualify for free shipping.
Shipping costs to other countries – For deliveries outside of Germany, shipping costs are automatically calculated at checkout, based on the destination, the shipping provider and the weight of the order.
European Union – Shipping costs vary depending on country and weight. Free shipping on orders over €100.
Switzerland – Shipping costs and customs clearance are calculated automatically. Free shipping on orders over CHF 100. Customs duties and import taxes may apply upon import and are the responsibility of the buyer.
Other countries (e.g., USA, Canada, United Kingdom, Australia, New Zealand) – Shipping costs are calculated at checkout. Free shipping is not available. Customs duties and import taxes may apply upon import and are the responsibility of the buyer.
Delivery times – Within Germany, delivery typically takes 5–7 business days for items in stock and 10–14 days for items ordered on special order. Delivery times to other countries vary between 5 and 21 business days, depending on the region and shipping provider. Any differing delivery times are indicated on the respective product pages.
Customs duties and import taxes – For deliveries to countries outside the European Union (e.g., Switzerland, United Kingdom, USA, Canada, Australia, New Zealand), additional customs duties, taxes, or fees may apply. These are to be borne by the buyer and are not calculated or collected by Otaku Art.
Please ensure that your delivery address is complete and correct – incorrect addresses may lead to delays and additional costs.
Otaku Art – Roman Schäfer
Sole proprietorship, 73457 Essingen, as of July 2025